Introduction

PetVet Care Centers (“PetVet”, “we”, “our”, “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy outlines the categories of information, including any personally identifiable data and information, we may collect from patients, customers and visitors to our medical facilities, clinics and hospitals (collectively, “Hospitals”) and our websites or mobile interfaces or applications (collectively, “Sites”) when you visit our Hospitals and Sites for collecting, using, maintaining, protecting, and sharing such information.

We ask that you please read this Privacy Policy carefully to understand our policies and practices regarding your information and how PetVet will treat such information. In connection with your access and/or use of our Sites, visit to any of our Hospitals or the procurement of services or goods from us, you agree to the terms of this Privacy Policy and consent to the collection of the data and information and use practices described herein. If you do not agree with the policies and practices described in this Privacy Policy, we kindly request that you exercise your choice to not use our Sites or provide information to our Hospitals.

This Privacy Policy applies with respect to information we collect from:

• visitors to any of our Hospitals and Sites and any other websites that link to this Privacy Policy;

• in-person, phone, facsimile, email, text and other mobile and electronic communications between you and us;

• third-party websites like Facebook, YouTube, Pinterest, Instagram, Twitter, etc.; for which we may maintain accounts or otherwise have interactions with you; and

• third-parties acting on our behalf or providing services to us, including through any mobile platform or content, that may link or refer to this Privacy Policy.

Our Privacy Policy is subject to recurrent updates (refer to Updates to Our Privacy Policy below) and may change from time to time, so please check this Privacy Policy from time to time for any such updates. By accessing and/or using our Sites, visiting any of our Hospitals or procuring services or goods from us after we make any such updates to this Privacy Policy, you are deemed to have consented to such updates. We will notify you of material revisions to this Privacy Policy by posting a notice on our home page for a reasonable period of time and updating the “Last Updated” date of this Privacy Policy.

Information PetVet Collects

We may collect several types of personally identifiable data and information from patients, customers and visitors to our Hospitals and Sites, including the following:

• Contact and demographic information such as your name, ZIP code, age, gender, preferences, social security number, residential or office address, telephone number, email address, and other contact information.

• Computer hardware and software and network data and information obtained during your visit to our Sites, including your IP address, browser, domain names, operating system, device type, location data, traffic data, browsing actions, access times, usage details, websites and cookies.

• Information relating to your commercial or patient relationship with us, including veterinary business and/or practice information, service or goods purchase history, billing and shipping information, records and correspondences between us and you, credit or debit card, bank, PayPal, Venmo accounts or other payment options and other information with respect to goods or services procured by you from us.

• Information relating to your user names, password and other access credentials and any internet content you post or submit to us such as comments or photos posted to blogs, message boards, social networking platforms or other interactive forums.

Note that PetVet does not consider personal information to include any information relating to your pet, including species, breed, birthday, or treatment or visitation history.

How PetVet Collects Information

We may collect data and information about you from various sources and in a number of manners, including:

• Directly from you when you provide it;

• Automatically as you use and visit our Sites;

• From our affiliated companies and/or Hospitals; and

• From third party sources.

• Cookies

PetVet Does Not Sell Personal Information

We do not sell your personal information to third parties for any purpose.

Use of Your Information by PetVet

We may use information that we collect about you or that you provide to us for numerous purposes, including:

• To present our Sites and their contents to you for your use based on your interests and preferences and prior activities and transactions with us and other information.

• To notify or update you about our goods or services that you have purchased or requested or that we offer and to respond or fulfill your inquiries and requests with respect to such goods and services.

• To enforce our terms and conditions.

• To process payment for any purchases, subscriptions or sales made on our Sites and to protect against or identify possible fraudulent transactions.

• To fulfill any other legitimate business purposes in connection with our operations, including legal and regulatory requirements.